AFUN Brazil account: registration, CPF and recovery

Locate and protect your AFUN account

1. Identify the profile’s email or phone number.
2. Gather the holder’s full name and CPF.
3. Keep the user identifier and receipts.
4. Use linked account recovery where available.
5. Document blocking or availability notices.
6. Check the refund process for pending funds.

Correct identification helps trace payments and resolve registration differences. Do not invent addresses or use another person’s documents. Ask the responsible channel for corrections before sending inconsistent details to multiple contacts. Submit identity documents only within a verifiable process.

What to prepare

Identity, documents and verification

Verification may request identification and supporting documents depending on the case. Follow the exact list in your account: do not assume a particular ID will suffice for every check. The image must be legible and match the requested document.

Avoid reflections, cropped edges or altered images. If a review rejects an upload, check the reason before resending the same file. Never publish documents in social media comments or send them to someone who contacted you unexpectedly.

This website explains the process and does not receive identification documents. Verification is handled by the operator through its channels. An outstanding document request may affect a withdrawal; resolving it before you need to cash out is therefore advisable.

Deposits and promotions after the change

The MP prohibited new funds in betting transaction accounts. A Pix logo does not enable a deposit. To recover money, see withdrawals and refunds; do not make another payment to release a balance.

An earlier advert does not confirm a current Brazilian bonus. Separate promotional credit, your funds and settled winnings. Record the origin of each entry before requesting clarification.

I forgot my password

1. Open recovery from your usual login page.
2. Enter the contact method associated with the account.
3. Check the relevant inbox and wait for the code or link.
4. Create a new password you have not used before.
5. If you no longer have that contact method, ask for help recovering the existing account.

Do not share the code with anyone, even someone claiming to be support. If you receive multiple recovery messages you did not request, also secure your email and review login activity. A strong password is ineffective if the channel used to reset it is compromised.

Blocked account or incorrect details

A block may require a review of security, identity or terms of use. Do not try to resolve it with another account or someone else's documents. Note the exact message, when it appeared and what you were doing.

Contact AFUN support through the official channel. Explain one issue per message and keep the case number. If the reply requests a document, check that the request belongs to the same process and that the upload happens in a secure environment.

Use the same account on your phone

The application and browser are access methods, not reasons to register twice. Check the developer listing before installing and review your history after switching devices. Log out of shared equipment.

Set a time and money limit from the outset. Registering an account does not oblige you to deposit, accept a bonus or continue playing. Review the measures for responsible gambling and keep essential expenses separate.